Audio stream none – MPD timeout #164
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Sorry for the delay. Paw Patrol is a heavily location-based situation. The only series available for me is the italian third season. Can you access PrimeVideo and provide me with a link so I can try to see if there's any particoular problem? It might very well be a problem on Amazon's end of some sort, especially if it's just that single episode not working. |
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I’ve foind several more episodes which have no audio stream, both in Paw
Patrol and other shows.
I’ll search for the link.
Thank you for the answer.
Ido
…On Fri, Sep 21, 2018 at 15:15 Bruno Passeri ***@***.***> wrote:
Sorry for the delay. Paw Patrol is a heavily location-based situation. The
only series available for me is the italian third season
<https://www.primevideo.com/detail/0LTSSDIN7OJTB81GWR8MVU3XFF/>. Can you
access PrimeVideo and provide me with a link so I can try to see if there's
any particoular problem?
It might very well be a problem on Amazon's end of some sort, especially
if it's just that single episode not working.
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This is the series page: https://www.primevideo.com/detail/0NU8EKJ5WY0MT1FX8MUX8RWY1Y/ref=atv_hm_hom_c_8pZiqd_2_4 This is the first episode link: https://www.primevideo.com/gp/video/detail/0LGZCN8CJ21C36H4H83KRXAF9D/ref=atv_dp_pb_core?autoplay=1&t=64 |
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Debugging this with videos not available in my region is proving to be quite a bitch, and now even the rest of prime video broke down. I'll try to look back into it over the weekend. I'd ask you to check if episodes in season 3 have the same problem, but they're strictly italian dubbed in my region, and I think they're different videos altogether. At this point I'm still not sure if it's a problem with codecs, InputStream, Amazon VOD or Kodi… |
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I'll be happy to help, with more logs or run a different version. I'm running Kodi on Rpi3 with InputStream, and when I open the Audio Settings I see no streams so it looks to me like the problem is no audio stream is loaded. I have both Win and Mac machines, which one is better for debugging? I'll try to see if the problem happens on my laptops too or only in Rpi3. |
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Well, what I wanted to try and see is whether the audio tracks are actually there with our request. After you start a video, you should see a few URLs in the logs: If you take the first URL and post it in a browser, it should point to a JSON containing most of the metadata together with all the audio and subtitles tracks. You/we could look at the audio tracks in those series to see if there's anything strange/wrong with the codecs or the data received. It may be a number of factors, I just don't know how to tackle the problem, just as I don't even know if it's a problem with the addon. |
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This is a postURL without audio: This is postURL with audio: This is the full log of opening episodes with and without audio. log of open Paw Patrol episodes withot audio: with audio: |
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The second link is wrong, Anyway this doesn't look like a problem with the addon: It looks like it can't manage the audio track, but as you can see it does say that it's opening the audio stream, which means it does have the audio stream available to it. There's something fishy. |
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I'll post the content soon.
Thank you very much for the help.
…On Tue, Oct 2, 2018, 14:31 Bruno Passeri ***@***.***> wrote:
The second link is wrong, UpdateStream is the endpoint for the time
tracking of movies/series. You need to find the other GetPlaybackResources.
Also if you'd be so kind, you need to embed the JSON or post it somewhere,
since being in another region I get a metaphorical 403 on my face.
Anyway this doesn't look like a problem with the addon:
NOTICE: VideoPlayer::OpenFile: plugin://plugin.video.amazon-test/?mode=PrimeVideo_Browse&path=search-%2F%2F-amzn1.dv.gti.26aec5e5-5964-26df-6bf5-3c1ed9e3d362-%2F%2F-0NU8EKJ5WY0MT1FX8MUX8RWY1Y-//-0MJCFB7MLT4IUYEVYAA9LF65OL
* Here AmazonVOD loses control over the file *
NOTICE: Creating Demuxer
NOTICE: Opening stream: 1 source: 256
NOTICE: Creating video codec with codec id: 27
NOTICE: Creating video thread
NOTICE: running thread: video_thread
WARNING: CDVDMessageQueue(audio)::Put MSGQ_NOT_INITIALIZED
It looks like it can't manage the audio track, but as you can see it
*does* say that it's opening the audio stream, which means it *does* have
the audio stream available to it. There's something fishy.
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I've opened MPDs from both streams, but no relevant difference there either. Tried to download the MP4 segments but 403'd, and since they're encrypted I doubt it'd be of any use. It's a really weird case. Same codec, same DASH, same type format, same DRM, one works and the other doesn't. Maybe it's some real weird edge case that should be notified to IS.A devs. I'm really out of ideas. I don't know, since they return CDNs in different order, maybe one of the CDN is flawed? Maybe you could try forcing the CDN through the Amazon VOD settings and test if the videos work under different conditions. |
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I don't know if it may help with this issue, but a couple updates have been issued recently where we force Amazon servers to provide A/V streams encoded for Windows under every platform. This has solved several issues under Android, RPi distros and Linux. Can you re-test Paw Patrol and tell me if this issue is still persisting? |
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Sure. |
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It was first introduce with 0.6.4, but latest update 0.6.5 should have all the major updates. |
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I've tried with version 0.6.4 (I didn't see 0.6.5 in the install repo) and there are still episodes without sound :( I'm not sure if it's exactly the same that didn't have sound before, but some have sound and some don't, |
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Ok, we now have a new system in place that might be able to let us figure this out. Vod 0.6.9 has a pretty fixed proxying system which is capable of altering the MPDs, so if there is some bad encoding we might want to suppress we can now do it. If you still want to look into this, you should be able to enable manual stream selection from InputStream.Adaptive, start a video with bad audio, and then manually select each audio track to figure out if any of them work. Manual stream selection is a bit broken in IS.A, so you probably will only see a handful of streams in a couple of languages, but they should be enough for our needs. If only some of them are broken, then we can deduce which streams/encodings/surround settings cause the issue and remove them from your manifests, fixing the issue. Edit: also, via proxy, we should be able to find more information if you enable debug log. |
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Hello, When I try to watch on the Raspberry PI with OpenElec distro any series: Hanna, CSI, ... I tried to debug a bit but I do not know where to exactly look at. I installed Kodi 18.2 on windows with the addon and there are no problems. I'm living in Belgium, French speaking. Using the ROE Europe source. Could you give me a clue where I can look to try to debug more of this situation ? |
I bet my money on "you have manual stream selection enabled" in InputStream.Adaptive.
If pass-through is all you need, you can go in |
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Indeed I do have manual selection, otherwise I only have the sound in German and no possibility to choose another one. The trick to toggle pass-through on and off is only to do a reset on the audio stream to get the sound. I need to check if with auto stream selection and toggling the pass-through to reset the sound to see if the available languages are correct. |
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Manual selection is broken and will be removed from IS.A. I wanted to fix it but they pretty much said "we're gonna remove it altogether" so I didn't bother. Leaving the pass-through enabled by default has no downsides iirc, and it should work fine if you start the stream with it enabled. After those two things are done, Kodi should find all the available languages and default to your selected one. |
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I keep you in touch, I'll try tonight at home. Update: |
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@ido-ran this is a long standing issue, can you confirm if the audio pass-through option is working for you? |
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@BoouM I did have an EN audio stream on a documentary but nothing on Movies |
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I'm not sure if is the same issue. Since 4 days ago, sometimes, the video is opened without audio stream. If I stop and load the video again, sometimes, work (50% of the time) |
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After several weeks without errors, I experiment again the same behabeour, no sound. Using version 0.7.4 See the log |
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Fixed with the hack proposed at |
it works for me too. Thank you very much! |
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As of a584cca there is an option available when using InputStream that allows disabling proxy MPD alterations. Patching is no longer necessary. |
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Found I have the same issue (video perfect, audio missing) trying to watch Tom Clancy's Jack Ryan. I will gather a log together. Should note that the trailer plays fine, both video and audio, but none of the episodes work correctly. |
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There is the option (I think under general settings) to disable proxy MPD alteration. Try with that. |
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Thanks once again, disabled MPD alteration and audio is now working. It doesn't default to English and have to select manually, but that is a minor issue! |
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That has to be set up in Kodi's player language settings, there's more info on the FAQ page here in the wiki tab. Edit: unless it's one of the problems for which MPD alteration was created with the mismatch of Kodi's default en_UK against Amazon's en_US. So in that case until I redo the inner workings of the proxy, you'll have to live with. |
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All good now. I missed the 'player language' setting when I freshly installed LibreElec. |
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I have the same issue with Libreelec 9.2 and Amazon VOD 0.8.1 and it happens only with despicable me film. I tried to reset all language audio settings and other settings but with no success. Any suggestion or what can I do? |
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Disable MPD proxy alteration from the AmazonVOD PrimeVideo settings. |
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Thanks for the info! I disabled MPD proxy alteration, now I have 21 audio track but only german and english, not possible to select Italian.... |
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Disable "Manual selection" inside InputStream.Adaptive settings. Also closing this thread since it's stagnating. |
I’ve installed this plugin and try to watch Paw Patrol but there is no audio.
When I opened audio settings under Audio stream is show ‘none’ and this line was disabled.
The problem is only with episode 1 of season 1.
Of course when I see this video on mobile device there is audio.
I’m runnig LibreElec on Rpi3 with Kodi 18.0 alpha.
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